Privacy policy

Privacy policy

Last updated: September 24, 2025

Fiddy Furniture operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Fiddy Furniture is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. This may include:

  • Contact details: name, billing address, shipping address, phone number, and email address.
  • Financial information: credit/debit card details, payment account numbers, transaction details, and payment confirmations.
  • Account information: username, password, security questions, and preferences.
  • Transaction information: items viewed, added to cart, wishlisted, purchased, returned, exchanged, or canceled.
  • Communications: information you share with us when contacting customer support.
  • Device information: browser type, IP address, device identifiers, and network details.
  • Usage information: how and when you interact with or navigate our Services.

Personal Information Sources

We may collect your personal information from:

  • Directly from you (account creation, orders, communications).
  • Automatically through cookies, devices, or browsing activity.
  • Service providers acting on our behalf.
  • Business partners or third parties.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve Services: process orders, payments, deliveries, returns, exchanges, and tailor your shopping experience.
  • Marketing and advertising: send promotions, offers, and show online advertisements (where permitted).
  • Security and fraud prevention: authenticate accounts, detect and prevent fraudulent or malicious activities.
  • Customer support and communication: respond to inquiries and maintain our business relationship with you.
  • Legal compliance: comply with applicable law, respond to valid requests, or enforce our policies.

How We Disclose Personal Information

We may share your personal information:

  • With Shopify, vendors, and third-party service providers (e.g., payment processing, shipping, analytics).
  • With marketing partners (where permitted by law).
  • With affiliates within our corporate group.
  • In connection with business transactions such as mergers or restructuring.
  • When legally required to comply with applicable laws.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to operate and improve the Services. For more details, review Shopify’s privacy practices at: https://privacy.shopify.com/en.

Third-Party Websites and Links

We may provide links to third-party platforms. We are not responsible for their privacy or security practices. Please review their policies separately.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect information from individuals under the legal age of majority.

Security and Retention

We take reasonable steps to safeguard your data but cannot guarantee absolute security. Retention depends on factors such as account maintenance, compliance obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing your personal data.
  • Requesting deletion of your data.
  • Correcting inaccuracies.
  • Data portability.
  • Managing communication preferences (unsubscribe from marketing).

You may exercise these rights via our contact details below.

Complaints

If you have concerns about how we process your personal data, please contact us. Depending on your jurisdiction, you may also lodge a complaint with your local data protection authority.

International Transfers

Your information may be transferred and stored outside your country of residence. If data is transferred outside the EEA or UK, appropriate safeguards such as Standard Contractual Clauses will apply.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last updated” date revised accordingly.

Contact Us

If you have questions about our privacy practices, or if you wish to exercise your rights, please contact us:

Fiddy Furniture
Email: support@fiddyfurniture.com
WhatsApp: +91 7379999111
Website: www.fiddyfurniture.com